You’ve reached the end of the line.
Now in select Transit app cities — with more on the way 🏃♀️💨
April 9, 2020
Amidst the chaos, transit continues to provide an essential lifeline to riders who need to get around. Nurses, doctors, your grocery store clerk. We want to make it easier for them — and you — to avoid crowds when taking public transit. We’re now publishing crowding data from transit agencies, and have started asking more agencies to contribute this info.
Every Transit-supported city with the data is live: Sydney 🇦🇺; Auckland 🇳🇿; Springfield, MA 🇺🇸; Modesto, CA 🇺🇸; Akron, OH 🇺🇸; Erie, PA 🇺🇸; MBTA in Boston 🇺🇸; MTA buses in New York 🗽; and 15+ more.
When you ride public transit, many of the vehicles are outfitted with passenger counters on the doors. Just like a retail store measures foot traffic to improve sales, transit agencies take passenger counts to see which routes are busiest, and when.
This helps them improve service 📊 and set their budgets 🏛.
Any transit agency that has real-time passenger counters (or similar technology) can add crowding to their feed and it will show up in Transit. This will help millions of riders make more informed decisions about when to ride.
Real-time crowding information is one of many projects we’ve launched at Transit to help riders and transit agencies cope:
This is a tremendously tough time for everyone. We’re doing the best we can to support our agency partners, and those riders who continue to rely on our app every day.
For the rest of y’all — when things go back to normal 🤞 we’ll have a bunch new whistles n’ bells for you to try out. Until then, stay home if you can, take care of one another, savour the small things: sun. sleep. bike rides. bagels.
We’ll be ready when you are. Stay safe. Hang tight. 🤙
Riders in 35 cities (with more on the way) are using Transit’s new in-app crowding feature: it lets them self-report crowding levels on their bus and train.
Transit riders want to know how crowded their vehicles are. One problem: that data didn’t exist in most cities. Now it has arrived.
Millions continue to ride buses and trains. We surveyed them: of course they’re essential workers. They’re also mostly female, people of colour, and poorly paid.